Index: net/docs/bug-triage-suggested-workflow.txt |
diff --git a/net/docs/bug-triage-suggested-workflow.txt b/net/docs/bug-triage-suggested-workflow.txt |
index c54e912695a9d162522986b2e387f1c2b6e9b012..f605c4354f785cf7143b2816af9431cbcc9b21f1 100644 |
--- a/net/docs/bug-triage-suggested-workflow.txt |
+++ b/net/docs/bug-triage-suggested-workflow.txt |
@@ -21,6 +21,10 @@ Identifying unlabeled network bugs on the tracker: |
* If non-network causes also seem possible, attach those labels as well. |
Investigating Cr-Internals-Network bugs: |
+* It's recommended that while on triage duty, you subscribe to the |
+ Cr-Internals-Network label. To do this, go to |
+ https://code.google.com/p/chromium/issues/ and click on "Subscriptions". |
+ Enter Cr-Internals-Network and click submit. |
* Look through uncomfirmed and untriaged Cr-Internals-Network bugs, prioritizing |
those updated within the last week: |
https://code.google.com/p/chromium/issues/list?can=2&q=Cr%3DInternals-Network+-status%3AAssigned+-status%3AStarted+-status%3AAvailable+&sort=-modified |
@@ -59,6 +63,9 @@ Investigating Cr-Internals-Network bugs: |
Can just grab the link from about:net-internals, as needed. |
* Try to figure out what's going on, and which more specific network label is |
most appropriate. |
+* If it's a regression, browse through the git history of relevant files to try |
+ and figure out when it regressed. CC authors / primary reviewers of any |
+ strongly suspect CLs. |
* If you are having trouble with an issue, particularly for help understanding |
net-internals logs, email the public net-dev@chromium.org list for help |
debugging. If it's a crasher, or for some other reason discussion needs to |
@@ -85,7 +92,8 @@ Look for new crashers: |
Investigating crashers: |
* Only investigate crashers that are still occurring, as identified by above |
- section. |
+ section. If a search on go/crash indicates a crasher is no longer |
+ occurring, mark it as WontFix. |
* Particularly for Windows, look for weird dlls associated with the crashes. |
If there are some, it may be caused by malware. You can often figure out if |
a dll is malware by a search, though it's harder to figure out if a dll is |
@@ -103,14 +111,16 @@ Investigating crashers: |
Dealing with old bugs: |
* For all network issues (Even those with owners, or a more specific labels): |
- * If the issue has had the Needs-Feedback label for over two weeks, verify it |
+ * If the issue has had the Needs-Feedback label for over a month, verify it |
is waiting on feedback from the user. If not, remove the label. |
Otherwise, go ahead and mark the issue WontFix due to lack of response and |
suggest the user file a new bug if the issue is still present. |
- Needs-feedback issues: https://code.google.com/p/chromium/issues/list?can=2&q=Cr=Internals-Network%20Needs=Feedback&sort=modified |
- * If a bug is over 2 months old, and the underlying problem was never really |
- understood, ask reporters if the issue is still present, and attach the |
- Needs-Feedback label. |
+ Old Needs-Feedback issues: https://code.google.com/p/chromium/issues/list?can=2&q=Cr%3AInternals-Network%20Needs=Feedback+modified-before%3Atoday-30&sort=-modified |
+ * If a bug is over 2 months old, and the underlying problem was never |
+ reproduced or really understood: |
+ * If it's over a year old, go ahead and mark the issue as Archived. |
+ * Otherwise, ask reporters if the issue is still present, and attach the |
+ Needs-Feedback label. |
* Old unconfirmed or untriaged Cr-Internals-Network issues can be investigated |
just like newer ones. Crashers should generally be given higher priority, |
since we can verify if they still occur, and then newer issues, as they're |