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Unified Diff: net/docs/bug-triage.txt

Issue 851503003: Update from https://crrev.com/311076 (Closed) Base URL: git@github.com:domokit/mojo.git@master
Patch Set: Created 5 years, 11 months ago
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Index: net/docs/bug-triage.txt
diff --git a/net/docs/bug-triage.txt b/net/docs/bug-triage.txt
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+The Chrome network team uses a two day bug triage rotation. The main goals are
+to identify and label new network bugs, and investigate network bugs when no
+label seems suitable.
+
+Responsibilities
+
+To be done on each rotation. These responsibilities should be tracked, and
+anything left undone at the end of a rotation should be handed off to the next
+triager. The downside to passing along bug investigations like this is each new
+triager has to get back up to speed on bugs the previous triager was
+investigating. The upside is that triagers don't get stuck investigating issues
+after their time after their rotation, and it results in a uniform, predictable
+two day commitment for all triagers.
+
+Primary Responsibilities:
+* Identify new crashers that are potentially network related. You should check
+ the most recent canary, the previous canary (if the most recent less than a
+ day old), and any of dev/beta/stable that were released in the last couple
+ of days, for each platform. File Cr-Internals-Network bugs on the tracker
+ when new crashers are found.
+* Identify new network bugs, both on the bug tracker and on the crash server.
+ All Unconfirmed issues filed during your triage rotation should be scanned,
+ and, for suspected network bugs, a network label assigned. A triager is
+ responsible for looking at bugs reported from noon PST / 3:00 pm EST of the
+ last day of the previous triager's rotation until the same time on the last
+ day of his rotation.
+* Request data about recent unassigned Cr-Internals-Network bugs from reporters.
+ "Recent" means issues updated in the past week or so.
+* Investigate each recent (New comment within the past week or so)
+ Cr-Internals-Network issue until you can do one of the following:
+ * Mark it as WontFix (working as intended, obsolete issue) or a duplicate.
+ * Mark it as a feature request.
+ * Remove the Cr-Internals-Network label, replacing it with at least one more
+ specific network label or non-network label. Promptly adding non-network
+ labels when appropriate is important to get new bugs in front of someone
+ familiar with the relevant code, and to remove them from the next triager's
+ radar. Because of the way the bug report wizard works, a lot of bugs
+ incorrectly end up with the network label.
+ * The issue is assigned to an appropriate owner.
+ * If there is no more specific label for a bug, it should be investigated
+ until we have a good understanding of the cause of the problem, and some
+ idea how it should be fixed, at which point its status should be set to
+ Available. Future triagers should ignore bugs with this status, unless
+ investigating stale bugs.
+* Monitor UMA histograms and gasper alerts.
+ TODO (mmenke): Add a suggested workflow.
+
+Best Effort (As you time):
+* Investigate unowned and owned but forgotten net/ crashers that are still
+ occurring (As indicated by go/chromecrash), prioritizing frequent and long
+ standing crashers.
+* Investigate old bugs, prioritizing the most recent.
+* Close obsolete bugs.
+
+If you've investigated an issue (in code you don't normally work on) to an
+extent that you know how to fix it, and the fix is simple, feel free to take
+ownership of the issue and create a patch while on triage duty, but other tasks
+should take priority.
+
+See bug-triage-suggested-workflow.txt for suggested workflows.
+See bug-triage-labels.txt for labeling tips for network and non-network bugs.
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