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Side by Side Diff: third_party/gsutil/gslib/addlhelp/support.py

Issue 2280023003: depot_tools: Remove third_party/gsutil (Closed)
Patch Set: Created 4 years, 3 months ago
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1 # Copyright 2012 Google Inc. All Rights Reserved.
2 #
3 # Licensed under the Apache License, Version 2.0 (the "License");
4 # you may not use this file except in compliance with the License.
5 # You may obtain a copy of the License at
6 #
7 # http://www.apache.org/licenses/LICENSE-2.0
8 #
9 # Unless required by applicable law or agreed to in writing, software
10 # distributed under the License is distributed on an "AS IS" BASIS,
11 # WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
12 # See the License for the specific language governing permissions and
13 # limitations under the License.
14
15 from gslib.help_provider import HELP_NAME
16 from gslib.help_provider import HELP_NAME_ALIASES
17 from gslib.help_provider import HELP_ONE_LINE_SUMMARY
18 from gslib.help_provider import HelpProvider
19 from gslib.help_provider import HELP_TEXT
20 from gslib.help_provider import HelpType
21 from gslib.help_provider import HELP_TYPE
22
23 _detailed_help_text = ("""
24 <B>TECHNICAL SUPPORT</B>
25 If you have any questions or encounter any problems with Google Cloud Storage,
26 please first read the FAQ at https://developers.google.com/storage/docs/faq.
27 If you still need help, please post your question to the gs-discussion forum
28 (https://developers.google.com/storage/forum) or to Stack Overflow with the
29 Google Cloud Storage tag
30 (http://stackoverflow.com/questions/tagged/google-cloud-storage). Our support
31 team actively monitors these forums and we'll do our best to respond. To help
32 us diagnose any issues you encounter, please provide these details in addition
33 to the description of your problem:
34
35 - The resource you are attempting to access (bucket name, object name)
36 - The operation you attempted (GET, PUT, etc.)
37 - The time and date (including timezone) at which you encountered the problem
38 - The tool or library you use to interact with Google Cloud Storage
39 - If you can use gsutil to reproduce your issue, specify the -D option to
40 display your request's HTTP details. Provide these details with your post
41 to the forum as they can help us further troubleshoot your issue.
42
43 Warning: The gsutil -D, -d, and -DD options will also print the authentication
44 header with authentication credentials for your Google Cloud Storage account.
45 Make sure to remove any "Authorization:" headers before you post HTTP details
46 to the forum.
47
48 If you make any local modifications to gsutil, please make sure to use
49 a released copy of gsutil (instead of your locally modified copy) when
50 providing the gsutil -D output noted above. We cannot support versions
51 of gsutil that include local modifications. (However, we're open to user
52 contributions; see "gsutil help dev".)
53
54 As an alternative to posting to the gs-discussion forum, we also
55 actively monitor http://stackoverflow.com for questions tagged with
56 "google-cloud-storage".
57
58
59 <B>BILLING AND ACCOUNT QUESTIONS</B>
60 For questions about billing or account issues, please visit
61 http://code.google.com/apis/console-help/#billing. If you want to cancel
62 billing, you can do so on the Billing pane of the Google APIs Console. For
63 more information, see
64 http://code.google.com/apis/console-help/#BillingCancelled. Caution: When you
65 disable billing, you also disable the Google Cloud Storage service. Make sure
66 you want to disable the Google Cloud Storage service before you disable
67 billing.
68 """)
69
70
71 class CommandOptions(HelpProvider):
72 """Additional help about tech and billing support."""
73
74 help_spec = {
75 # Name of command or auxiliary help info for which this help applies.
76 HELP_NAME : 'support',
77 # List of help name aliases.
78 HELP_NAME_ALIASES : ['techsupport', 'tech support', 'technical support',
79 'billing', 'faq', 'questions'],
80 # Type of help:
81 HELP_TYPE : HelpType.ADDITIONAL_HELP,
82 # One line summary of this help.
83 HELP_ONE_LINE_SUMMARY : 'How to get Google Cloud Storage support',
84 # The full help text.
85 HELP_TEXT : _detailed_help_text,
86 }
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