Network error interstitial update - add suggestions list

components/error_page_strings.grdp

 <?xml version="1.0" encoding="utf-8"?>
 <grit-part>
 
   <message name="IDS_ERRORPAGE_NET_BUTTON_DETAILS" desc="Label for the button that expands the details on a net error page">
     Details
   </message>
   <message name="IDS_ERRORPAGE_NET_BUTTON_HIDE_DETAILS" desc="Label for the button that hides the details on a net error page">
     Hide details
   </message>
   <message name="IDS_ERRORPAGES_BUTTON_MORE" desc="Label for the button that expands the details on an error page">
@@ skipping 43 matching lines @@
 
   <message name="IDS_ERRORPAGES_SUGGESTION_VISIT_GOOGLE_CACHE" desc="When a page fails to load, sometimes we viewing a version of the page cached on Google's servers.">
     Access a <ph name="BEGIN_LINK">&lt;a jsvalues="href:urlCorrection;.jstdata:$this" onmousedown="linkClicked(this.jstdata)"&gt;</ph>cached copy<ph name="END_LINK">&lt;/a&gt;</ph> of <ph name="URL">&lt;span jscontent="originalUrlForDisplay"&gt;&lt;/span&gt;<ex>www.hats-for-goats.com/shiny</ex></ph>
   </message>
   <message name="IDS_ERRORPAGES_SUGGESTION_CORRECTED_URL" desc="When a page fails to load, sometimes we suggest different URL because we think the one the user entered had a typo.">
     Did you mean <ph name="LINK">&lt;a jsvalues="href:urlCorrection;.jstdata:$this" onmousedown="linkClicked(this.jstdata)" jscontent="urlCorrectionForDisplay"&gt;&lt;/a&gt;<ex>www.somewhere-spelled-correctly.com</ex></ph>?
   </message>
   <message name="IDS_ERRORPAGES_SUGGESTION_ALTERNATE_URL" desc="When a page fails to load, sometimes we suggest different URL (maybe a different page on the same site, or a site with similar content, for example).">
     Go to <ph name="LINK">&lt;a jsvalues="href:urlCorrection;.jstdata:$this" onmousedown="linkClicked(this.jstdata)" jscontent="urlCorrectionForDisplay"&gt;&lt;/a&gt;<ex>www.somewhere.com</ex></ph>
   </message>
   <message name="IDS_ERRORPAGES_SUGGESTION_RELOAD_REPOST_HEADER" desc="When a page fails to load, sometimes we suggest reloading a page.  In the case that reloading the page requires resubmitting data to a website, we use this as a header above a short set of instructions.">

[mmenke, 2016/02/18 19:51:19]

No longer used?

[edwardjung, 2016/02/19 18:18:23]

Removed

     Reload this webpage
   </message>
   <message name="IDS_ERRORPAGES_SUGGESTION_RELOAD_REPOST_BODY" desc="When a page fails to load, sometimes we suggest reloading a page.  In the case that reloading the page requires resubmitting data to a website, this is displayed below a short header.">
     Press the reload button to resubmit the data needed to load the page.
   </message>
-  <message name="IDS_ERRORPAGES_SUGGESTION_DISABLE_EXTENSION_HEADER" desc="When a page fails to load, we provide a suggestion that the user try disabling an extension that's blocking it.">
-    Disable your extensions and then reload this webpage
-  </message>
   <message name="IDS_ERRORPAGES_SUGGESTION_CHECK_CONNECTION_HEADER" desc="When a page fails to load, sometimes we suggest checking the network connections.  This is a header above some details.">
     Check your Internet connection
   </message>
   <message name="IDS_ERRORPAGES_SUGGESTION_CHECK_CONNECTION_BODY" desc="When a page fails to load, sometimes we suggest checking the network connections.  This contains details below the suggestion.">
     Check any cables and reboot any routers, modems, or other network
     devices you may be using.
   </message>
   <message name="IDS_ERRORPAGES_SUGGESTION_DNS_CONFIG_HEADER" desc="When a page fails to load, sometimes we suggest checking the DNS configuration.  This is a header above above some details.">
     Check your DNS settings
   </message>
@@ skipping 32 matching lines @@
   </if>
   <message name="IDS_ERRORPAGES_SUGGESTION_LEARNMORE_BODY" desc="When a webpage fails to load, we provide a link to the help center to learn more about the failure.">
     <ph name="BEGIN_LINK">&lt;a jsvalues="href:learnMoreUrl"&gt;</ph>Learn more<ph name="END_LINK">&lt;/a&gt;<ex>&lt;/a&gt;</ex></ph> about this problem.
   </message>
   <message name="IDS_ERRORPAGES_SUGGESTION_VIEW_POLICIES_HEADER" desc="When a webpage fails to load, sometimes we suggest to the user to view the current policies.  This is a header above some instructions.">
     Check your administrator's policies
   </message>
   <message name="IDS_ERRORPAGES_SUGGESTION_VIEW_POLICIES_BODY" desc="When a webpage fails to load, sometimes we suggest to the user to view the current policies.  These are instructions below a header.">
     Visit &lt;strong&gt;chrome://policy&lt;/strong&gt; to see the list of blacklisted URLs and other policies enforced by your system administrator.
   </message>
-  <message name="IDS_ERRORPAGES_SUGGESTION_CONTACT_ADMINISTRATOR_BODY" desc="When a webpage fails to load, sometimes we suggest to the user to contact his system administrator.">
-    Contact your system administrator for more information.
-  </message>
-  <message name="IDS_ERRORPAGES_SUGGESTION_GOOGLE_SEARCH" desc="When a page fails to load, sometimes we suggest a specific Google search.  This appears just above a text input control.">
-    Search on Google
-  </message>
   <message name="IDS_ERRORPAGES_TITLE_NOT_AVAILABLE" desc="Title of the error page when we can't connect to a site.">
     <ph name="SITE">$1<ex>google.com</ex></ph> is not available
   </message>
   <message name="IDS_ERRORPAGES_TITLE_ACCESS_DENIED" desc="Title in the error page when a server returns a 403.  Also suitable for similar error codes.">
     Access to <ph name="URL">$1<ex>http://www.google.com/foo/bar</ex></ph> denied.
   </message>
   <message name="IDS_ERRORPAGES_TITLE_NOT_FOUND" desc="Title of the error page when the server returns a 404 or 410.">
     <ph name="URL">$1<ex>http://www.google.com/foo/bar</ex></ph> is not found
   </message>
   <message name="IDS_ERRORPAGES_TITLE_LOAD_FAILED" desc="Title of the error page when we can't load a page.">
@@ skipping 54 matching lines @@
   <message name="IDS_ERRORPAGES_SUMMARY_CONNECTION_FAILED" desc="Summary in the error page when the connection failed or unreachable.">
     <ph name="HOST_NAME">&lt;strong jscontent="hostName"&gt;&lt;/strong&gt;<ex>www.whatever.com</ex></ph> is currently unreachable.
   </message>
   <message name="IDS_ERRORPAGES_SUMMARY_NETWORK_CHANGED" desc="Summary in the error page when the connection failed because the network has changed.">
     A network change was detected.
   </message>
   <message name="IDS_ERRORPAGES_SUMMARY_CONNECTION_REFUSED" desc="Summary in the error page when we try and connect to a server, but the server doesn't let us.">
     <ph name="HOST_NAME">&lt;strong jscontent="hostName"&gt;&lt;/strong&gt;<ex>www.whatever.com</ex></ph> refused to connect.
   </message>
   <message name="IDS_ERRORPAGES_SUMMARY_NAME_NOT_RESOLVED" desc="Summary in the error page when a dns look up fails. The 'abbr' tag is HTML mark up used to indicate that 'DNS address' is an abbreviation.">
-    <ph name="HOST_NAME">&lt;strong jscontent="hostName"&gt;&lt;/strong&gt;<ex>www.whatever.com</ex></ph>’s server <ph name="BEGIN_ABBR">&lt;abbr jsvalues="title:dnsDefinition"&gt;DNS address&lt;/abbr&gt;</ph> could not be found.
+    <ph name="HOST_NAME">&lt;strong jscontent="hostName"&gt;&lt;/strong&gt;<ex>www.whatever.com</ex></ph>’s server <ph name="BEGIN_ABBR">&lt;abbr jsvalues="title:dnsDefinition"&gt;</ph>DNS address<ph name="END_ABBR">&lt;/abbr&gt;</ph> could not be found.
   </message>
   <message name="IDS_ERRORPAGES_SUMMARY_DNS_DEFINITION" desc="Definition of DNS that appears when hovering over the abbreviation">
     DNS is the network service that translates a website’s name to its Internet address.
   </message>
   <message name="IDS_ERRORPAGES_SUMMARY_ICANN_NAME_COLLISION" desc="Summary in the error page when a dns look up fails due to having contained 127.0.53.53.">
     This site on the company, organization or school intranet has the same URL as an external website.
     <ph name="LINE_BREAK">&lt;br /&gt;&lt;br /&gt;<ex>&lt;br /&gt;&lt;br /&gt;</ex></ph>
     Try contacting your system administrator.
   </message>
   <message name="IDS_ERRORPAGES_SUMMARY_ADDRESS_UNREACHABLE" desc="Summary in the error page when we can't reach a site.  This is slightly more specific than just being unable to connect, as it means we can't find a route to the server.">
@@ skipping 277 matching lines @@
   </message>
   <message name="IDS_ERRORPAGES_DETAILS_BLOCKED_ENROLLMENT_CHECK_PENDING" desc="The error message displayed when the user tries to browse before the forced enrollment check has finished.">
     Browsing the Internet is disabled until the enterprise enrollment verification check has finished.
     You can still use the diagnostic tool presented here to troubleshoot issues with your connectivity.
   </message>
 
   <message name="IDS_ERRORPAGES_HTTP_POST_WARNING" desc="The error message displayed when the user navigates back or forward to a page which would resubmit post data. They can hit reload to send POST data again and load the page.">
     This webpage requires data that you entered earlier in order to be properly displayed. You can send this data again, but by doing so you will repeat any action this page previously performed.
   </message>
 
+  <!-- Suggestions summary list messages. -->
+  <message name="IDS_ERRORPAGES_SUGGESTION_LIST_HEADER" desc="Message that prefixes a list of suggestions to try when encountering a network error.">
+    Try:
+  </message>
+  <message name="IDS_ERRORPAGES_SUGGESTION_RELOAD_SUMMARY" desc="The message displayed in a list of suggestions following a network error, suggesting the user should try reload the page.">

[mmenke, 2016/02/18 19:51:19]

Should have these in the same order they appear in LocalizedError.

[mmenke, 2016/02/18 19:51:19]

I think these descriptions should mention the "Try:" prompt - may affect
inflection in various languages.  Remember that translators apparently get these
strings in isolation, possibly out of order (And even if they're in order, I
assume they only see new strings, so if we add a suggestion, they wouldn't have
context there).

[edwardjung, 2016/02/19 18:18:22]

Done.

[edwardjung, 2016/02/19 18:18:22]

Done.

+    Reloading the page
+  </message>
+  <message name="IDS_ERRORPAGES_SUGGESTION_CHECK_CONNECTION_SUMMARY" desc="The message displayed in a list of suggestions following a network error, suggesting the user should try checking their connnection.">
+    Checking the connection
+  </message>
+  <message name="IDS_ERRORPAGES_SUGGESTION_CHECK_PROXY_FIREWALL_SUMMARY" desc="The message displayed in a list of suggestions following a network error suggesting the user should try checking their proxy and firewall configuration.">
+    <ph name="BEGIN_LINK">&lt;a href="javascript:toggleHelpBox()"&gt;</ph>Checking the proxy address and the firewall<ph name="END_LINK">&lt;/a&gt;<ex>&lt;/a&gt;</ex></ph>

[mmenke, 2016/02/18 19:51:19]

Note that the issue with proxies may be the PAC file, rather than the proxy
address.  I'd use "configuration" or "setup" here, or just remove "address". 
Same for DS_ERRORPAGES_SUGGESTION_CHECK_PROXY_FIREWALL_DNS_SUMMARY.

[edwardjung, 2016/02/19 18:18:23]

Done.

+  </message>
+  <message name="IDS_ERRORPAGES_SUGGESTION_CHECK_FIREWALL_ANTIVIRUS_SUMMARY" desc="The message displayed in a list of suggestions following a network error suggesting the user should try checking their firewall and anti-virus configuration.">
+    <ph name="BEGIN_LINK">&lt;a href="#buttons" onclick="javascript:toggleHelpBox()"&gt;</ph>Checking the firewall and antivirus configuration<ph name="END_LINK">&lt;/a&gt;<ex>&lt;/a&gt;</ex></ph>

[mmenke, 2016/02/18 19:51:19]

the?  I suggest removing "the" and pluralizing configuration - we don't know if
none are present, 1 of are are present, or multiple of each are present.

[edwardjung, 2016/02/19 18:18:23]

Done.

+  </message>
+  <message name="IDS_ERRORPAGES_SUGGESTION_CHECK_PROXY_FIREWALL_DNS_SUMMARY" desc="The message displayed in a list of suggestions following a network error suggesting the user should try checking their proxy, firewall and DNS configuration.">
+    <ph name="BEGIN_LINK">&lt;a href="#buttons" onclick="javascript:toggleHelpBox()"&gt;</ph>Checking the proxy address, firewall, and DNS configuration<ph name="END_LINK">&lt;/a&gt;<ex>&lt;/a&gt;</ex></ph>
+  </message>
+  <message name="IDS_ERRORPAGES_SUGGESTION_CLEAR_COOKIES_SUMMARY" desc="The message displayed in a list of suggestions following a network error suggesting the user should We also provide a link to the help center to learn more about the failure.">

[mmenke, 2016/02/18 19:51:19]

This desc is not a complete sentence.

[edwardjung, 2016/02/19 18:18:23]

Fixed.

+    <ph name="BEGIN_LINK">&lt;a jsvalues="href:learnMoreUrl"&gt;</ph>Clearing your cookies<ph name="END_LINK">&lt;/a&gt;<ex>&lt;/a&gt;</ex></ph>
+  </message>
+  <message name="IDS_ERRORPAGES_SUGGESTION_CONTACT_ADMIN_SUMMARY" desc="The message displayed in a list of suggestions following a network error suggesting to the user to contact his system administrator.">
+    Contacting the system admin
+  </message>
+  <message name="IDS_ERRORPAGES_SUGGESTION_CONTACT_ADMIN_SUMMARY_WITH_PREFIX" desc="Stand alone suggestion following a network error suggesting to the user to contact his system administrator.">
+    Try contacting the system admin.
+  </message>
+  <message name="IDS_ERRORPAGES_SUGGESTION_CHECK_CABLES_SUMMARY" desc="The message displayed in a list of suggestions following a network error suggesting to check the network cables or router.">
+    Checking the network cable or router
+  </message>
+  <message name="IDS_ERRORPAGES_SUGGESTION_RESET_HARDWARE_SUMMARY" desc="The message displayed in a list of suggestions following a network error suggesting to the reset the modem or router.">
+    Resetting the modem or router
+  </message>
+  <message name="IDS_ERRORPAGES_SUGGESTION_CHECK_WIFI_SUMMARY" desc="The message displayed in a list of suggestions following a network error suggesting to the user to reconnect to Wi-Fi.">
+    Reconnecting to Wi-Fi
+  </message>
+  <message name="IDS_ERRORPAGES_SUGGESTION_CHECK_PROXY_ADDRESS_SUMMARY" desc="The message displayed in a list of suggestions following a network error suggesting to check the proxy address.">
+    <ph name="BEGIN_LINK">&lt;a href="#buttons" onclick="javascript:toggleHelpBox()"&gt;</ph>Checking the proxy address<ph name="END_LINK">&lt;/a&gt;<ex>&lt;/a&gt;</ex></ph>
+  </message>
+  <message name="IDS_ERRORPAGES_SUGGESTION_DIAGNOSE_CONNECTION_SUMMARY" desc="The message displayed asking the user to check their network connection using the diagnostics tool.">
+    Fix your connection using the <ph name="BEGIN_LINK">&lt;a  href="#buttons" onclick="javascript:diagnoseErrors()"&gt;</ph>diagnostics app<ph name="END_LINK">&lt;/a&gt;<ex>&lt;/a&gt;</ex></ph>
+  </message>
+  <message name="IDS_ERRORPAGES_SUGGESTION_COMPLETE_SETUP_SUMMARY" desc="The message displayed asking the user to sign out and complete their device setup.">
+    Sign out and complete setup
+  </message>
+  <message name="IDS_ERRORPAGES_SUGGESTION_DISABLE_EXTENSION_SUMMARY" desc="When a page fails to load, we provide a suggestion that the user try disabling the extension that's blocking it.">
+    Disabling your extensions
+  </message>
+  <message name="IDS_ERRORPAGES_SUGGESTION_GOOGLE_SEARCH" desc="When a page fails to load, sometimes we suggest a specific Google search.">
+    Search Google for <ph name="LINK">&lt;a jsvalues="href:searchUrl;.jstdata:$this" onclick="linkClicked(this.jstdata)" jscontent="searchTerms" id="search-link"&gt;<ex>Example search terms</ex>&lt;/a&gt;</ph>
+  </message>
+  <if expr="is_ios or is_android">
+    <message name="IDS_ERRORPAGES_SUGGESTION_TURN_OFF_AIRPLANE" desc="When a page fails to load and the device is offline, we provide a suggestion that the user try turning off airplane mode.">
+      Turning off airplane mode
+    </message>
+    <message name="IDS_ERRORPAGES_SUGGESTION_TURN_ON_DATA" desc="When a page fails to load and the device is offline, we provide a suggestion that the user try turning on their mobile data or Wi-Fi.">
+      Turning on mobile data or Wi-Fi
+    </message>
+    <message name="IDS_ERRORPAGES_SUGGESTION_CHECKING_SIGNAL" desc="When a page fails to load and the device is offline, we provide a suggestion that the user check their mobile signal.">
+      Checking the signal in your area
+    </message>
+  </if>
+
   <!-- iOS specific error page messages -->
   <if expr="is_ios">
     <message name="IDS_ERRORPAGES_HEADING_DOWNLOAD_FILE_TYPE_ERROR" desc="A one-line title for error message to tell user that the requested type of file cannot be downloaded. [Length: 20em]">
       Download Failed
     </message>
     <message name="IDS_ERRORPAGES_SUMMARY_DOWNLOAD_FILE_TYPE_ERROR" desc="A short error message to tell user that the requested type of file cannot be downloaded. [Length: 40em]">
       Chrome cannot download this file.
     </message>
     <message name="IDS_ERRORPAGES_DETAILS_DOWNLOAD_FILE_TYPE_ERROR" desc="A short message to tell user that the file type is unknown. [Length: 20em]">
       Unknown File Type.
@@ skipping 18 matching lines @@
     </message>
     <message name="IDS_ERRORPAGES_DETAILS_UNSAFE_PORT" desc="Details error message to tell user that the requested port is blocked as unsafe [Length: 20em]">
       Unsafe port blocked.
     </message>
     <message name="IDS_ERRORPAGES_SUMMARY_NOT_AVAILABLE_NO_EMPHASIS" desc="Summary in the error page when we can't connect to a site. [iOS only]">
       The webpage at <ph name="SITE">$1<ex>google.xom</ex></ph> might be temporarily down or it may have moved permanently to a new web address.
     </message>
   </if>
 
 </grit-part>