Include full machine names when contacting a trooper

doc/users/contacting_troopers.md

 # Contacting troopers
 
 [g.co/bugatrooper]
 
 Have an issue with a piece of build infrastructure?
 Our troopers are here to help.
 
 The primary way to contact a trooper is via [crbug.com](http://crbug.com) using
 the templates and priorities established below.
 
 If you know your issue is with the physical hardware, or otherwise should be
 handled by the Systems team, please follow their
 [Rules of Engagement](https://docs.google.com/document/d/1Lhki-HAANF8NQzChDKA-ip_GE4D6c9WU1uBXB76XhnU/edit#).
 
 ## Bug Templates
 
 For fastest response, please use the provided templates:
 
 *   [Master restart requests]
 *   [Slave restart requests]
 *   [Mobile device restart requests]
 *   [ChromeOS Waterfall Pin Bumps / Restarts]
 *   [General requests]
 
+Also make sure to include the machine full name (e.g. build11-m1)

[friedman1, 2016/01/12 22:48:16]

s/ full//

The full name would be build11-m1.golo.chromium.org

[Julien - ping for review, 2016/01/13 01:23:28]

Removed full as we don't want the FQDN indeed :)

+instead of the waterfall name (Builder: Win).

[friedman1, 2016/01/12 22:48:16]

s/instead of/as well as/

[Julien - ping for review, 2016/01/13 01:23:28]

Changed.

+
 ## Priority Levels
 
 Priorities are set using the `Pri=N` label. Use the following as your guideline:
 
 *   Pri-0: Immediate attention desired.  The trooper will stop everything they are
     doing and investigate.
     *   Examples: CQ no longer committing changes, master offline, gnumbd broken.
 *   Pri-1: Resolution desired within an hour or two.
     * Examples: disk full on device, device offline, sheriff-o-matic data stale.
 *   Pri-2: Should be handled today.
@@ skipping 53 matching lines @@
 
 *   [Create a new repository](https://code.google.com/p/chromium/issues/entry?template=Infra-Git)
 
 [Master restart requests]: https://code.google.com/p/chromium/issues/entry?template=Build%20Infrastructure&labels=Restrict-View-Google,Infra-Troopers,Pri-2&summary=%5BMaster%20Restart%5D%20for%20%5Bmastername%5D&comment=Please%20provide%20the%20reason%20for%20restart%20(including%20CL%20link%20if%20possible).%0A%0ACc%20any%20users%20you%27d%20like%20notified%20of%20the%20restart.%0A%0ALeave%20at%20Pri-2%20for%20restart%20by%20end-of-day;%20Pri-1%20if%20you%20would%20like%20a%20restart%20sooner%20than%20that;%20or%20Pri-0%20if%20this%20is%20part%20of%20fixing%20an%20ongoing%20outage
 [Slave restart requests]: https://code.google.com/p/chromium/issues/entry?template=Build%20Infrastructure&labels=Restrict-View-Google,Infra-Troopers,Pri-2&summary=%5BSlave%20Restart%5D%20for%20%5Bslave%20hostame%5D&comment=Please%20provide%20the%20reason%20for%20restart.%0A%0ALeave%20at%20Pri-2%20for%20restart%20by%20end-of-day;%20Pri-1%20if%20you%20would%20like%20a%20restart%20sooner%20than%20that;%20or%20Pri-0%20if%20this%20is%20part%20of%20fixing%20an%20ongoing%20outage.
 [Mobile device restart requests]: https://code.google.com/p/chromium/issues/entry?template=Build%20Infrastructure&labels=Restrict-View-Google,Infra-Troopers,Infra-Labs,Pri-2&summary=%5BDevice%20Restart%5D%20for%20%5Bmastername%5D&comment=Please%20provide%20the%20reason%20for%20restart.%0A%0ALeave%20at%20Pri-2%20for%20restart%20by%20end-of-day;%20Pri-1%20if%20you%20would%20like%20a%20restart%20sooner%20than%20that;%20or%20Pri-0%20if%20this%20is%20part%20of%20fixing%20an%20ongoing%20outage.
 [ChromeOS Waterfall Pin Bumps / Restarts]: https://code.google.com/p/chromium/issues/entry?template=Build%20Infrastructure&labels=Restrict-View-Google,Infra-Troopers,Pri-2&summary=%5BCrOS%20Chromite%20Pin%20Bump%20and%20Master%20Restart%5D&comment=Which%20Chromite%20branch%20should%20be%20updated%20(Leave%20blank%20for%20%22master%22)?%0A%0AReason%20for%20restart%20%28including%20CL%20link%20if%20possible%29:%0A%0ACc%20any%20users%20you%27d%20like%20notified%20of%20the%20restart.%0A%0ATROOPERS:%20please%20issue%20restart%20within%20a%20restart%20window%20(go/chrome-infra-cros-restart-windows).%0A%0AFor%20more%20information,%20see%20go/chrome-infra-doc-cros.)
 [General requests]: https://code.google.com/p/chromium/issues/entry?template=Build%20Infrastructure&labels=Restrict-View-Google,Infra-Troopers&summary=%5BBrief%20description%20of%20problem%5D&comment=Please%20provide%20the%20details%20for%20your%20request%20here.%0A%0ASet%20Pri-0%20iff%20it%20requires%20immediate%20attention,%20Pri-1%20if%20resolution%20within%20a%20few%20hours%20is%20acceptable,%20and%20Pri-2%20if%20it%20just%20needs%20to%20be%20handled%20today.
 [current trooper queue]: https://code.google.com/p/chromium/issues/list?q=Infra=Troopers&sort=pri+-status.
 [go/bug-a-trooper]: http://go/bug-a-trooper