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1 # Chrome Network Bug Triage | 1 # Chrome Network Bug Triage |
2 | 2 |
3 The Chrome network team uses a two day bug triage rotation. The main goals are | 3 The Chrome network team uses a two day bug triage rotation. The main goals are |
4 to identify and label new network bugs, and investigate network bugs when no | 4 to identify and label new network bugs, and investigate network bugs when no |
5 label seems suitable. | 5 label seems suitable. |
6 | 6 |
7 ## Responsibilities | 7 ## Responsibilities |
8 | 8 |
9 ### Required: | 9 ### Required: |
10 * Identify new crashers | 10 * Identify new crashers |
11 * Identify new network issues. | 11 * Identify new network issues. |
12 * Request data about recent Cr-Internals-Network issue. | 12 * Request data about recent Cr-Internals-Network issue. |
13 * Investigate each recent Cr-Internals-Network issue. | 13 * Investigate each recent Cr-Internals-Network issue. |
14 * Monitor UMA histograms and gasper alerts. | 14 * Monitor UMA histograms and Chirp/Gasper alerts. |
15 | 15 |
16 ### Best effort: | 16 ### Best effort: |
17 * Investigate unowned and owned-but-forgotten net/ crashers | 17 * Investigate unowned and owned-but-forgotten net/ crashers |
18 * Investigate old bugs | 18 * Investigate old bugs |
19 * Close obsolete bugs. | 19 * Close obsolete bugs. |
20 | 20 |
21 All of the above is to be done on each rotation. These responsibilities should | 21 All of the above is to be done on each rotation. These responsibilities should |
22 be tracked, and anything left undone at the end of a rotation should be handed | 22 be tracked, and anything left undone at the end of a rotation should be handed |
23 off to the next triager. The downside to passing along bug investigations like | 23 off to the next triager. The downside to passing along bug investigations like |
24 this is each new triager has to get back up to speed on bugs the previous | 24 this is each new triager has to get back up to speed on bugs the previous |
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60 lot of bugs incorrectly end up with the network label. | 60 lot of bugs incorrectly end up with the network label. |
61 | 61 |
62 * The issue is assigned to an appropriate owner. | 62 * The issue is assigned to an appropriate owner. |
63 | 63 |
64 * If there is no more specific label for a bug, it should be investigated | 64 * If there is no more specific label for a bug, it should be investigated |
65 until we have a good understanding of the cause of the problem, and some | 65 until we have a good understanding of the cause of the problem, and some |
66 idea how it should be fixed, at which point its status should be set to | 66 idea how it should be fixed, at which point its status should be set to |
67 Available. Future triagers should ignore bugs with this status, unless | 67 Available. Future triagers should ignore bugs with this status, unless |
68 investigating stale bugs. | 68 investigating stale bugs. |
69 | 69 |
70 * Monitor UMA histograms and gasper alerts. | 70 * Monitor UMA histograms and Chirp/Gasper alerts. |
71 | 71 |
72 * For each Gasper alert that fires, the triager should determine if the | 72 * For each Chirp and Gasper alert that fires, the triager should determine |
73 alert is real (not due to noise), and file a bug with the appropriate | 73 if the alert is real (not due to noise), and file a bug with the |
74 label if so. Note that if no label more specific than | 74 appropriate label if so. Note that if no label more specific than |
75 Cr-Internals-Network is appropriate, the responsibility remains with the | 75 Cr-Internals-Network is appropriate, the responsibility remains with the |
76 triager to continue investigating the bug, as above. | 76 triager to continue investigating the bug, as above. |
77 | 77 |
78 ### Best Effort (As you have time): | 78 ### Best Effort (As you have time): |
79 | 79 |
80 * Investigate unowned and owned but forgotten net/ crashers that are still | 80 * Investigate unowned and owned but forgotten net/ crashers that are still |
81 occurring (As indicated by | 81 occurring (As indicated by |
82 [go/chromecrash](https://goto.google.com/chromecrash)), prioritizing frequent | 82 [go/chromecrash](https://goto.google.com/chromecrash)), prioritizing frequent |
83 and long standing crashers. | 83 and long standing crashers. |
84 | 84 |
85 * Investigate old bugs, prioritizing the most recent. | 85 * Investigate old bugs, prioritizing the most recent. |
86 | 86 |
87 * Close obsolete bugs. | 87 * Close obsolete bugs. |
88 | 88 |
89 If you've investigated an issue (in code you don't normally work on) to an | 89 If you've investigated an issue (in code you don't normally work on) to an |
90 extent that you know how to fix it, and the fix is simple, feel free to take | 90 extent that you know how to fix it, and the fix is simple, feel free to take |
91 ownership of the issue and create a patch while on triage duty, but other tasks | 91 ownership of the issue and create a patch while on triage duty, but other tasks |
92 should take priority. | 92 should take priority. |
93 | 93 |
94 See [bug-triage-suggested-workflow.md](bug-triage-suggested-workflow.md) for | 94 See [bug-triage-suggested-workflow.md](bug-triage-suggested-workflow.md) for |
95 suggested workflows. | 95 suggested workflows. |
96 | 96 |
97 See [bug-triage-labels.md](bug-triage-labels.md) for labeling tips for network | 97 See [bug-triage-labels.md](bug-triage-labels.md) for labeling tips for network |
98 and non-network bugs. | 98 and non-network bugs. |
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