Index: third_party/gsutil/gslib/addlhelp/support.py |
diff --git a/third_party/gsutil/gslib/addlhelp/support.py b/third_party/gsutil/gslib/addlhelp/support.py |
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+# -*- coding: utf-8 -*- |
+# Copyright 2012 Google Inc. All Rights Reserved. |
+# |
+# Licensed under the Apache License, Version 2.0 (the "License"); |
+# you may not use this file except in compliance with the License. |
+# You may obtain a copy of the License at |
+# |
+# http://www.apache.org/licenses/LICENSE-2.0 |
+# |
+# Unless required by applicable law or agreed to in writing, software |
+# distributed under the License is distributed on an "AS IS" BASIS, |
+# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. |
+# See the License for the specific language governing permissions and |
+# limitations under the License. |
+"""Additional help about technical and billing support.""" |
+ |
+from __future__ import absolute_import |
+ |
+from gslib.help_provider import HelpProvider |
+ |
+_DETAILED_HELP_TEXT = (""" |
+<B>TECHNICAL SUPPORT</B> |
+ If you have any questions or encounter any problems with Google Cloud Storage, |
+ please first read the `FAQ <https://developers.google.com/storage/docs/faq>`_. |
+ |
+ If you still have questions please use one of the following methods as |
+ appropriate, providing the details noted below: |
+ |
+ A) For API, tool usage, or other software development-related questions, |
+ please search for and post questions on Stack Overflow, using the official |
+ `google-cloud-storage tag |
+ <http://stackoverflow.com/questions/tagged/google-cloud-storage>`_. Our |
+ support team actively monitors questions to this tag and we'll do our best to |
+ respond. |
+ |
+ B) For questions regarding your account, billing, Terms Of Service, Google |
+ Cloud Console, or other administration-related questions please email |
+ gs-team@google.com. |
+ |
+ To help us diagnose any issues you encounter, please provide these details |
+ in addition to the description of your problem: |
+ |
+ - The resource you are attempting to access (bucket name, object name) |
+ - The operation you attempted (GET, PUT, etc.) |
+ - The time and date (including timezone) at which you encountered the problem |
+ - The tool or library you use to interact with Google Cloud Storage |
+ - If you can use gsutil to reproduce your issue, specify the -D option to |
+ display your request's HTTP details. Provide these details with your post |
+ to the forum as they can help us further troubleshoot your issue. |
+ |
+ Warning: The gsutil -d, -D, and -DD options will also print the authentication |
+ header with authentication credentials for your Google Cloud Storage account. |
+ Make sure to remove any "Authorization:" headers before you post HTTP details |
+ to the forum. Note also that if you upload files large enough to use resumable |
+ uploads, the resumable upload IDs are security-sensitive while an upload |
+ is not yet complete, so should not be posted on public forums. |
+ |
+ If you make any local modifications to gsutil, please make sure to use |
+ a released copy of gsutil (instead of your locally modified copy) when |
+ providing the gsutil -D output noted above. We cannot support versions |
+ of gsutil that include local modifications. (However, we're open to user |
+ contributions; see "gsutil help dev".) |
+ |
+ |
+<B>BILLING AND ACCOUNT QUESTIONS</B> |
+ For questions about billing or account issues, please visit |
+ https://developers.google.com/storage/docs/pricing-and-terms. |
+ If you want to cancel billing, follow the instructions at |
+ `Google Developers Console<https://developers.google.com/console/help/billing>` |
+ Caution: When you disable billing, you also disable the Google Cloud Storage |
+ service. Make sure you want to disable the Google Cloud Storage service |
+ before you disable billing. |
+""") |
+ |
+ |
+class CommandOptions(HelpProvider): |
+ """Additional help about technical and billing support.""" |
+ |
+ # Help specification. See help_provider.py for documentation. |
+ help_spec = HelpProvider.HelpSpec( |
+ help_name='support', |
+ help_name_aliases=[ |
+ 'techsupport', 'tech support', 'technical support', 'billing', 'faq', |
+ 'questions'], |
+ help_type='additional_help', |
+ help_one_line_summary='Google Cloud Storage Support', |
+ help_text=_DETAILED_HELP_TEXT, |
+ subcommand_help_text={}, |
+ ) |