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Issue 116863002: Add feedback uploader to upload reports in a sequenced manner with retries. (Closed) Base URL: svn://svn.chromium.org/chrome/trunk/src
Patch Set: Created 7 years ago
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1 // Copyright (c) 2012 The Chromium Authors. All rights reserved. 1 // Copyright (c) 2012 The Chromium Authors. All rights reserved.
2 // Use of this source code is governed by a BSD-style license that can be 2 // Use of this source code is governed by a BSD-style license that can be
3 // found in the LICENSE file. 3 // found in the LICENSE file.
4 4
5 #include "chrome/browser/feedback/feedback_util.h" 5 #include "chrome/browser/feedback/feedback_util.h"
6 6
7 #include <sstream> 7 #include <sstream>
8 #include <string> 8 #include <string>
9 #include <vector> 9 #include <vector>
10 10
11 #include "base/bind.h" 11 #include "base/bind.h"
12 #include "base/command_line.h" 12 #include "base/command_line.h"
13 #include "base/file_util.h" 13 #include "base/file_util.h"
14 #include "base/file_version_info.h" 14 #include "base/file_version_info.h"
15 #include "base/memory/singleton.h" 15 #include "base/memory/singleton.h"
16 #include "base/message_loop/message_loop.h" 16 #include "base/message_loop/message_loop.h"
17 #include "base/strings/string_number_conversions.h" 17 #include "base/strings/string_number_conversions.h"
18 #include "base/strings/stringprintf.h" 18 #include "base/strings/stringprintf.h"
19 #include "base/strings/utf_string_conversions.h" 19 #include "base/strings/utf_string_conversions.h"
20 #include "base/win/windows_version.h" 20 #include "base/win/windows_version.h"
21 #include "chrome/browser/browser_process.h" 21 #include "chrome/browser/browser_process.h"
22 #include "chrome/browser/extensions/api/feedback_private/feedback_private_api.h" 22 #include "chrome/browser/extensions/api/feedback_private/feedback_private_api.h"
23 #include "chrome/browser/feedback/feedback_data.h" 23 #include "chrome/browser/feedback/feedback_data.h"
24 #include "chrome/browser/feedback/feedback_uploader.h"
25 #include "chrome/browser/feedback/feedback_uploader_factory.h"
24 #include "chrome/browser/metrics/variations/variations_http_header_provider.h" 26 #include "chrome/browser/metrics/variations/variations_http_header_provider.h"
25 #include "chrome/browser/profiles/profile.h" 27 #include "chrome/browser/profiles/profile.h"
26 #include "chrome/browser/profiles/profile_manager.h" 28 #include "chrome/browser/profiles/profile_manager.h"
27 #include "chrome/browser/safe_browsing/safe_browsing_util.h" 29 #include "chrome/browser/safe_browsing/safe_browsing_util.h"
28 #include "chrome/browser/ui/browser_finder.h" 30 #include "chrome/browser/ui/browser_finder.h"
29 #include "chrome/browser/ui/browser_list.h" 31 #include "chrome/browser/ui/browser_list.h"
30 #include "chrome/browser/ui/browser_window.h" 32 #include "chrome/browser/ui/browser_window.h"
31 #include "chrome/browser/ui/tabs/tab_strip_model.h" 33 #include "chrome/browser/ui/tabs/tab_strip_model.h"
32 #include "chrome/common/chrome_switches.h" 34 #include "chrome/common/chrome_switches.h"
33 #include "chrome/common/chrome_version_info.h" 35 #include "chrome/common/chrome_version_info.h"
(...skipping 16 matching lines...) Expand all
50 #include "url/gurl.h" 52 #include "url/gurl.h"
51 53
52 #if defined(OS_CHROMEOS) 54 #if defined(OS_CHROMEOS)
53 #include "ash/shell.h" 55 #include "ash/shell.h"
54 #include "ui/aura/root_window.h" 56 #include "ui/aura/root_window.h"
55 #include "ui/aura/window.h" 57 #include "ui/aura/window.h"
56 #endif 58 #endif
57 59
58 namespace { 60 namespace {
59 61
60 void DispatchFeedback(Profile* profile, std::string* post_body, int64 delay);
61
62 GURL GetTargetTabUrl(int session_id, int index) { 62 GURL GetTargetTabUrl(int session_id, int index) {
63 Browser* browser = chrome::FindBrowserWithID(session_id); 63 Browser* browser = chrome::FindBrowserWithID(session_id);
64 // Sanity checks. 64 // Sanity checks.
65 if (!browser || index >= browser->tab_strip_model()->count()) 65 if (!browser || index >= browser->tab_strip_model()->count())
66 return GURL(); 66 return GURL();
67 67
68 if (index >= 0) { 68 if (index >= 0) {
69 content::WebContents* target_tab = 69 content::WebContents* target_tab =
70 browser->tab_strip_model()->GetWebContentsAt(index); 70 browser->tab_strip_model()->GetWebContentsAt(index);
71 if (target_tab) 71 if (target_tab)
72 return target_tab->GetURL(); 72 return target_tab->GetURL();
73 } 73 }
74 74
75 return GURL(); 75 return GURL();
76 } 76 }
77 77
78 // URL to post bug reports to.
79 const char kFeedbackPostUrl[] =
80 "https://www.google.com/tools/feedback/chrome/__submit";
81
82 const char kProtBufMimeType[] = "application/x-protobuf";
83 const char kPngMimeType[] = "image/png"; 78 const char kPngMimeType[] = "image/png";
84
85 const int kHttpPostSuccessNoContent = 204;
86 const int kHttpPostFailNoConnection = -1;
87 const int kHttpPostFailClientError = 400;
88 const int kHttpPostFailServerError = 500;
89
90 const int64 kInitialRetryDelay = 900000; // 15 minutes
91 const int64 kRetryDelayIncreaseFactor = 2;
92 const int64 kRetryDelayLimit = 14400000; // 4 hours
93
94 const char kArbitraryMimeType[] = "application/octet-stream"; 79 const char kArbitraryMimeType[] = "application/octet-stream";
95 const char kHistogramsAttachmentName[] = "histograms.zip"; 80 const char kHistogramsAttachmentName[] = "histograms.zip";
96 const char kLogsAttachmentName[] = "system_logs.zip"; 81 const char kLogsAttachmentName[] = "system_logs.zip";
97 82
98 #if defined(OS_CHROMEOS) 83 #if defined(OS_CHROMEOS)
99 const int kChromeOSProductId = 208; 84 const int kChromeOSProductId = 208;
100 #else 85 #else
101 const int kChromeBrowserProductId = 237; 86 const int kChromeBrowserProductId = 237;
102 #endif 87 #endif
103 88
104 // Simple net::URLFetcherDelegate to clean up URLFetcher on completion.
105 class PostCleanup : public net::URLFetcherDelegate {
106 public:
107 PostCleanup(Profile* profile,
108 std::string* post_body,
109 int64 previous_delay) : profile_(profile),
110 post_body_(post_body),
111 previous_delay_(previous_delay) { }
112 // Overridden from net::URLFetcherDelegate.
113 virtual void OnURLFetchComplete(const net::URLFetcher* source) OVERRIDE;
114
115 protected:
116 virtual ~PostCleanup() {}
117
118 private:
119 Profile* profile_;
120 std::string* post_body_;
121 int64 previous_delay_;
122
123 DISALLOW_COPY_AND_ASSIGN(PostCleanup);
124 };
125
126 // Don't use the data parameter, instead use the pointer we pass into every
127 // post cleanup object - that pointer will be deleted and deleted only on a
128 // successful post to the feedback server.
129 void PostCleanup::OnURLFetchComplete(
130 const net::URLFetcher* source) {
131 std::stringstream error_stream;
132 int response_code = source->GetResponseCode();
133 if (response_code == kHttpPostSuccessNoContent) {
134 // We've sent our report, delete the report data
135 delete post_body_;
136
137 error_stream << "Success";
138 } else {
139 // Uh oh, feedback failed, send it off to retry
140 if (previous_delay_) {
141 if (previous_delay_ < kRetryDelayLimit)
142 previous_delay_ *= kRetryDelayIncreaseFactor;
143 } else {
144 previous_delay_ = kInitialRetryDelay;
145 }
146 DispatchFeedback(profile_, post_body_, previous_delay_);
147
148 // Process the error for debug output
149 if (response_code == kHttpPostFailNoConnection) {
150 error_stream << "No connection to server.";
151 } else if ((response_code > kHttpPostFailClientError) &&
152 (response_code < kHttpPostFailServerError)) {
153 error_stream << "Client error: HTTP response code " << response_code;
154 } else if (response_code > kHttpPostFailServerError) {
155 error_stream << "Server error: HTTP response code " << response_code;
156 } else {
157 error_stream << "Unknown error: HTTP response code " << response_code;
158 }
159 }
160
161 LOG(WARNING) << "FEEDBACK: Submission to feedback server (" <<
162 source->GetURL() << ") status: " << error_stream.str();
163
164 // Delete the URLFetcher.
165 delete source;
166 // And then delete ourselves.
167 delete this;
168 }
169
170 void SendFeedback(Profile* profile,
171 std::string* post_body,
172 int64 previous_delay) {
173 DCHECK(post_body);
174
175 GURL post_url;
176 if (CommandLine::ForCurrentProcess()->
177 HasSwitch(switches::kFeedbackServer))
178 post_url = GURL(CommandLine::ForCurrentProcess()->
179 GetSwitchValueASCII(switches::kFeedbackServer));
180 else
181 post_url = GURL(kFeedbackPostUrl);
182
183 net::URLFetcher* fetcher = net::URLFetcher::Create(
184 post_url, net::URLFetcher::POST,
185 new PostCleanup(profile, post_body, previous_delay));
186 fetcher->SetRequestContext(profile->GetRequestContext());
187 fetcher->SetLoadFlags(
188 net::LOAD_DO_NOT_SAVE_COOKIES | net::LOAD_DO_NOT_SEND_COOKIES);
189
190 net::HttpRequestHeaders headers;
191 chrome_variations::VariationsHttpHeaderProvider::GetInstance()->AppendHeaders(
192 fetcher->GetOriginalURL(), profile->IsOffTheRecord(), false, &headers);
193 fetcher->SetExtraRequestHeaders(headers.ToString());
194
195 fetcher->SetUploadData(std::string(kProtBufMimeType), *post_body);
196 fetcher->Start();
197 }
198
199 void DispatchFeedback(Profile* profile, std::string* post_body, int64 delay) {
200 DCHECK(post_body);
201
202 base::MessageLoop::current()->PostDelayedTask(
203 FROM_HERE,
204 base::Bind(&SendFeedback, profile, post_body, delay),
205 base::TimeDelta::FromMilliseconds(delay));
206 }
207
208
209 void AddFeedbackData(userfeedback::ExtensionSubmit* feedback_data, 89 void AddFeedbackData(userfeedback::ExtensionSubmit* feedback_data,
210 const std::string& key, const std::string& value) { 90 const std::string& key, const std::string& value) {
211 // Don't bother with empty keys or values 91 // Don't bother with empty keys or values
212 if (key == "" || value == "") return; 92 if (key == "" || value == "") return;
213 // Create log_value object and add it to the web_data object 93 // Create log_value object and add it to the web_data object
214 userfeedback::ProductSpecificData log_value; 94 userfeedback::ProductSpecificData log_value;
215 log_value.set_key(key); 95 log_value.set_key(key);
216 log_value.set_value(value); 96 log_value.set_value(value);
217 userfeedback::WebData* web_data = feedback_data->mutable_web_data(); 97 userfeedback::WebData* web_data = feedback_data->mutable_web_data();
218 *(web_data->add_product_specific_data()) = log_value; 98 *(web_data->add_product_specific_data()) = log_value;
(...skipping 139 matching lines...) Expand 10 before | Expand all | Expand 10 after
358 chrome_browser_data.set_category( 238 chrome_browser_data.set_category(
359 userfeedback::ChromeBrowserData_ChromeBrowserCategory_OTHER); 239 userfeedback::ChromeBrowserData_ChromeBrowserCategory_OTHER);
360 *(chrome_data.mutable_chrome_browser_data()) = chrome_browser_data; 240 *(chrome_data.mutable_chrome_browser_data()) = chrome_browser_data;
361 feedback_data.set_product_id(kChromeBrowserProductId); 241 feedback_data.set_product_id(kChromeBrowserProductId);
362 #endif 242 #endif
363 243
364 *(feedback_data.mutable_chrome_data()) = chrome_data; 244 *(feedback_data.mutable_chrome_data()) = chrome_data;
365 245
366 // This pointer will eventually get deleted by the PostCleanup class, after 246 // This pointer will eventually get deleted by the PostCleanup class, after
367 // we've either managed to successfully upload the report or died trying. 247 // we've either managed to successfully upload the report or died trying.
368 std::string* post_body = new std::string; 248 scoped_ptr<std::string> post_body(new std::string);
369 feedback_data.SerializeToString(post_body); 249 feedback_data.SerializeToString(post_body.get());
370 250
371 DispatchFeedback(data->profile(), post_body, 0); 251 feedback::FeedbackUploader *uploader =
252 feedback::FeedbackUploaderFactory::GetForBrowserContext(data->profile());
253 uploader->QueueReport(post_body.Pass());
372 } 254 }
373 255
374 bool ZipString(const base::FilePath& filename, 256 bool ZipString(const base::FilePath& filename,
375 const std::string& data, std::string* compressed_logs) { 257 const std::string& data, std::string* compressed_logs) {
376 base::FilePath temp_path; 258 base::FilePath temp_path;
377 base::FilePath zip_file; 259 base::FilePath zip_file;
378 260
379 // Create a temporary directory, put the logs into a file in it. Create 261 // Create a temporary directory, put the logs into a file in it. Create
380 // another temporary file to receive the zip file in. 262 // another temporary file to receive the zip file in.
381 if (!base::CreateNewTempDirectory(base::FilePath::StringType(), &temp_path)) 263 if (!base::CreateNewTempDirectory(base::FilePath::StringType(), &temp_path))
382 return false; 264 return false;
383 if (file_util::WriteFile(temp_path.Append(filename), 265 if (file_util::WriteFile(temp_path.Append(filename),
384 data.c_str(), data.size()) == -1) 266 data.c_str(), data.size()) == -1)
385 return false; 267 return false;
386 268
387 bool succeed = base::CreateTemporaryFile(&zip_file) && 269 bool succeed = base::CreateTemporaryFile(&zip_file) &&
388 zip::Zip(temp_path, zip_file, false) && 270 zip::Zip(temp_path, zip_file, false) &&
389 base::ReadFileToString(zip_file, compressed_logs); 271 base::ReadFileToString(zip_file, compressed_logs);
390 272
391 base::DeleteFile(temp_path, true); 273 base::DeleteFile(temp_path, true);
392 base::DeleteFile(zip_file, false); 274 base::DeleteFile(zip_file, false);
393 275
394 return succeed; 276 return succeed;
395 } 277 }
396 278
397 } // namespace feedback_util 279 } // namespace feedback_util
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