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|
| +<h1>Frequently Asked Questions</h1>
|
| +
|
| +
|
| +<!-- -->
|
| +
|
| +<p>
|
| +If you don't find an answer to your question here,
|
| +try the
|
| +<a href="http://code.google.com/chrome/webstore/faq.html">Chrome Web Store FAQ</a>, the
|
| +<a href="http://stackoverflow.com/questions/tagged/google-chrome-extension">[google-chrome-extension] tag on Stack Overflow</a>, the
|
| +<a href="http://groups.google.com/a/chromium.org/group/chromium-extensions">group</a>, or the
|
| +<a href="http://www.google.com/support/chrome_webstore/">store help</a>.
|
| +</p>
|
| +
|
| +<div id="faq-TOC">
|
| + <h4>General</h4>
|
| + <ul>
|
| + <li><a href="#faq-gen-01">What are Google Chrome Extensions?</a></li>
|
| + <li><a href="#faq-dev-01">How can I set up Chrome for extension development?</a></li>
|
| + <li><a href="#faq-gen-02">What technologies are used to write extensions for Chrome?</a></li>
|
| + <li><a href="#faq-gen-03">Are extensions fetched from the web every time the browser is loaded?</a></li>
|
| + <li><a href="#faq-dev-14">How do I determine which version of Chrome is deployed to which channel?</a></li>
|
| + </ul>
|
| + <h4>Capabilities</h4>
|
| + <ul>
|
| + <li><a href="#faq-dev-02">Can extensions make cross-domain Ajax requests?</a></li>
|
| + <li><a href="#faq-dev-03">Can extensions use 3rd party web services?</a></li>
|
| + <li><a href="#faq-dev-07">Can extensions encode/decode JSON data?</a></li>
|
| + <li><a href="#faq-dev-08">Can extensions store data locally?</a></li>
|
| + <li><a href="#faq-dev-04">Can extensions use OAuth?</a></li>
|
| + <li><a href="#faq-dev-06">Can extensions load DLLs?</a></li>
|
| + <li><a href="#faq-dev-05">Can extensions create UI outside of the rendered web page?</a></li>
|
| + <li><a href="#faq-interact-chrome">Can extensions listen to clicks on Chrome tabs and navigation buttons?</a>
|
| + <li><a href="#faq-dev-11">Can two extensions communicate with each other?</a></li>
|
| + <li><a href="#faq-dev-13">Can extensions use Google Analytics?</a></li>
|
| + <li><a href="#faq-dev-15">Can extensions modify chrome:// URLs?</a></li>
|
| + <li><a href="#faq-open-popups">Can extensions open browser/page action popups without user interaction?</a></li>
|
| + <li><a href="#faq-persist-popups">Can extensions keep popups open after the user clicks away from them?</a></li>
|
| + <li><a href="#faq-lifecycle-events">Can extensions be notified when they are installed/uninstalled?</a></li>
|
| + </ul>
|
| + <h4>Development</h4>
|
| + <ul>
|
| + <li><a href="#faq-building-ui">How do I build a UI for my extension?</a>
|
| + <li><a href="#faq-dev-09">How much data can I store in localStorage?</a></li>
|
| + <li><a href="#faq-dev-10">How do I create an options menu for my application?</a></li>
|
| + <li><a href="#faq-dev-12">What debugging tools are available to extension developers?</a></li>
|
| + <li><a href="#faq-dev-16">Why do wildcard matches not work for top level domains (TLDs)?</a></li>
|
| + <li><a href="#faq-management">Why does the management API not fire events when my extension is installed/uninstalled?</a></li>
|
| + <li><a href="#faq-firstrun">How can an extension determine whether it is running for the first time?</a></li>
|
| + </ul>
|
| + <h4>Features and bugs</h4>
|
| + <ul>
|
| + <li><a href="#faq-fea-01">I think I've found a bug! How do I make sure it gets fixed?</a></li>
|
| + <li><a href="#faq-fea-02">I have a feature request! How can I report it?</a></li>
|
| + </ul>
|
| +</div>
|
| +
|
| +<h2>General</h2>
|
| +
|
| +<h3 id="faq-gen-01">What are Google Chrome Extensions?</h3>
|
| +<p>
|
| + Google Chrome Extensions are applications that run inside the
|
| + Chrome browser and provide additional functionality, integration with third
|
| + party websites or services, and customized browsing experiences.
|
| +</p>
|
| +
|
| +<h3 id="faq-dev-01">How can I set up Chrome for extension development?</h3>
|
| +<p>
|
| + As long as you are using a version of Chrome that supports
|
| + extensions, you already have everything you need to start writing an
|
| + extension of your own.
|
| + You can start by turning on Developer mode.
|
| + </p>
|
| +
|
| + <p>
|
| + Click the wrench icon
|
| + <img src="{{static}}/images/toolsmenu.gif" height="29" width="29" alt=""
|
| + class="nomargin" />
|
| + and select <b>Extensions</b> from the <b>Tools</b> menu.
|
| + If there's a "+" next to "Developer mode",
|
| + click the "+" so it turns into a "-".
|
| + Now you can reload extensions,
|
| + load an unpacked directory of files as if it were a packaged extension,
|
| + and more. For a complete tutorial, see
|
| + <a href="http://code.google.com/chrome/extensions/getstarted.html">Getting Started</a>.
|
| +</p>
|
| +
|
| +<h3 id="faq-gen-02">What technologies are used to write extensions for Chrome?</h3>
|
| +<p>
|
| + Extensions are written using the same standard web
|
| + technologies that developers use to create websites. HTML is used as a
|
| + content markup language, CSS is used for styling, and JavaScript for
|
| + scripting. Because Chrome supports HTML5 and CSS3, developers can
|
| + use the latest open web technologies such as canvas and CSS animations in
|
| + their extensions. Extensions also have access to several
|
| + <a href="http://code.google.com/chrome/extensions/api_other.html">JavaScript APIs</a>
|
| + that help perform functions like JSON encoding and interacting with the
|
| + browser.
|
| +</p>
|
| +
|
| +
|
| +<h3 id="faq-gen-03">Are extensions fetched from the web every time the browser is loaded?</h3>
|
| +<p>
|
| + Extensions are downloaded by the Chrome browser upon install, and
|
| + are subsequently run off of the local disk in order to speed up
|
| + performance. However, if a new version of the extension is pushed online,
|
| + it will be automatically downloaded in the background to any users who
|
| + have the extension installed. Extensions may also make requests for remote
|
| + content at any time, in order to interact with a web service or pull new
|
| + content from the web.
|
| +</p>
|
| +
|
| +<h3 id="faq-dev-14">How do I determine which version of Chrome is deployed to which channel?</h3>
|
| +<p>
|
| + To determine which version of Chrome is currently available on each
|
| + of the different platforms, visit
|
| + <a href="http://omahaproxy.appspot.com">omahaproxy.appspot.com</a>. On that
|
| + site you will see data in a format similar to:
|
| +</p>
|
| +
|
| +<pre>cf,dev,#.#.###.#,#.#.###.#,mm/dd/yy,mm/dd/yy,#####,#####,#####
|
| +cf,beta,#.#.###.#,#.#.###.#,mm/dd/yy,mm/dd/yy,#####,#####,#####
|
| +cf,stable,#.#.###.#,#.#.###.#,mm/dd/yy,mm/dd/yy,#####,#####,#####
|
| +linux,dev,#.#.###.#,#.#.###.#,mm/dd/yy,mm/dd/yy,#####,#####,#####
|
| +linux,beta,#.#.###.#,#.#.###.#,mm/dd/yy,mm/dd/yy,#####,#####,#####
|
| +linux,stable,#.#.###.#,#.#.###.#,mm/dd/yy,mm/dd/yy,#####,#####,#####
|
| +mac,dev,#.#.###.#,#.#.###.#,mm/dd/yy,mm/dd/yy,#####,#####,#####
|
| +mac,beta,#.#.###.#,#.#.###.#,mm/dd/yy,mm/dd/yy,#####,#####,#####
|
| +mac,stable,#.#.###.#,#.#.###.#,mm/dd/yy,mm/dd/yy,#####,#####,#####
|
| +win,canary,#.#.###.#,#.#.###.#,mm/dd/yy,mm/dd/yy,#####,#####,#####
|
| +win,dev,#.#.###.#,#.#.###.#,mm/dd/yy,mm/dd/yy,#####,#####,#####
|
| +win,beta,#.#.###.#,#.#.###.#,mm/dd/yy,mm/dd/yy,#####,#####,#####
|
| +win,stable,#.#.###.#,#.#.###.#,mm/dd/yy,mm/dd/yy,#####,#####,#####
|
| +cros,dev,#.#.###.#,#.#.###.#,mm/dd/yy,mm/dd/yy,#####,#####,#####
|
| +cros,beta,#.#.###.#,#.#.###.#,mm/dd/yy,mm/dd/yy,#####,#####,#####</pre>
|
| +
|
| +<p>
|
| + Each line represents information about a different platform and channel
|
| + combination. The
|
| + listed platforms are <code>cf</code> (Google Chrome Frame),
|
| + <code>linux</code>, <code>mac</code>, <code>win</code>, and
|
| + <code>cros</code> (Google Chrome OS). The listed
|
| + channels are <code>canary</code>, <code>dev</code>, <code>beta</code>,
|
| + and <code>stable</code>.
|
| + The two four-part numbers after the channel represent the current and previous
|
| + versions of Chrome deployed to that platform-channel
|
| + combination. The rest of the information is metadata about when the releases
|
| + were first pushed, as well as revision numbers associated with each build.
|
| +</p>
|
| +
|
| +
|
| +<h2>Capabilities</h2>
|
| +
|
| +<h3 id="faq-dev-02">Can extensions make cross-domain Ajax requests?</h3>
|
| +<p>
|
| + Yes. Extensions can make cross-domain requests. See
|
| + <a href="http://code.google.com/chrome/extensions/xhr.html">this page</a>
|
| + for more information.
|
| +</p>
|
| +
|
| +<h3 id="faq-dev-03">Can extensions use 3rd party web services?</h3>
|
| +<p>
|
| + Yes. Extensions are capable of making cross-domain Ajax
|
| + requests, so they can call remote APIs directly. APIs that provide data
|
| + in JSON format are particularly easy to use.
|
| +</p>
|
| +
|
| +<h3 id="faq-dev-07">Can extensions encode/decode JSON data?</h3>
|
| +<p>
|
| + Yes, because V8 (Chrome's JavaScript engine) supports
|
| + JSON.stringify and JSON.parse natively, you may use these functions in your
|
| + extensions
|
| + <a href="http://json.org/js.html">as described here</a> without including
|
| + any additional JSON libraries in your code.
|
| +</p>
|
| +
|
| +<h3 id="faq-dev-08">Can extensions store data locally?</h3>
|
| +<p>
|
| + Yes, extensions can use <a href="http://dev.w3.org/html5/webstorage/">localStorage</a>
|
| + to store string data permanently. Using Chrome's built-in JSON
|
| + functions, you can store complex data structures in localStorage. For
|
| + extensions that need to execute SQL queries on their stored data,
|
| + Chrome implements
|
| + <a href="http://dev.w3.org/html5/webdatabase/">client side SQL databases</a>,
|
| + which may be used as well.
|
| +</p>
|
| +
|
| +<h3 id="faq-dev-04">Can extensions use OAuth?</h3>
|
| +<p>
|
| + Yes, there are extensions that use OAuth to access remote data
|
| + APIs. Most developers find it convenient to use a
|
| + <a href="http://unitedheroes.net/OAuthSimple/js/OAuthSimple.js">JavaScript OAuth library</a>
|
| + in order to simplify the process of signing OAuth requests.
|
| +</p>
|
| +
|
| +<h3 id="faq-dev-06">Can extensions load DLLs?</h3>
|
| +<p>
|
| + Yes, using the <a href="npapi.html">NPAPI interface</a>.
|
| + Because of the possibility for abuse, though, we will review your extension
|
| + before hosting it in the Chrome Web Store.
|
| +</p>
|
| +
|
| +<h3 id="faq-dev-05">Can extensions create UI outside of the rendered web page?</h3>
|
| +<p>
|
| + Yes, your extension may add buttons to the Chrome browser's user interface.
|
| + See <a href="browserAction.html">browser actions</a> and
|
| + <a href="pageAction.html">page actions</a> for more information.
|
| +</p>
|
| +<p>
|
| + An extension may also create popup notifications, which exist outside of the
|
| + browser window. See the <a href="notifications.html">desktop
|
| + notifications</a> documentation for more details.
|
| +</p>
|
| +
|
| +<h3 id="faq-interact-chrome">Can extensions listen to clicks on Chrome tabs and
|
| + navigation buttons?</h3>
|
| +<p>
|
| + No. Extensions are limited to listening to the events described in the <a
|
| + href="api_index.html">API documentation</a>.
|
| +</p>
|
| +
|
| +<h3 id="faq-dev-11">Can two extensions communicate with each other?</h3>
|
| +<p>
|
| + Yes, extensions may pass messages to other extensions. See the
|
| + <a href="messaging.html#external">message passing documentation</a>
|
| + for more information.
|
| +</p>
|
| +
|
| +<h3 id="faq-dev-13">Can extensions use Google Analytics?</h3>
|
| +<p>
|
| + Yes, since extensions are built just like websites, they can use
|
| + <a href="http://www.google.com/analytics/">Google Analytics</a> to track
|
| + usage. However, we strongly advise you to modify the tracking code to pull
|
| + an HTTPS version of the Google Analytics library. See
|
| + <a href="tut_analytics.html">this tutorial</a> for more information on doing
|
| + this.
|
| +</p>
|
| +
|
| +<h3 id="faq-dev-15">Can extensions modify chrome:// URLs?</h3>
|
| +<p>
|
| + No. The extensions APIs have been designed to minimize backwards
|
| + compatibility issues that can arise when new versions of the browser are
|
| + pushed. Allowing content scripts on <code>chrome://</code>
|
| + URLs would mean that developers would begin to rely on the DOM, CSS, and
|
| + JavaScript of these pages to stay the same. In the best case, these pages
|
| + could not be updated as quickly as they are being updated right now.
|
| + In the worst case, it could mean that an update to one
|
| + of these pages could cause an extension to break, causing key parts of the
|
| + browser to stop working for users of that extension.
|
| +</p>
|
| +
|
| +<p>
|
| + The reason that <a href="override.html">replacing the content</a>
|
| + hosted at these URLs entirely is
|
| + allowed is because it forces an extension developer to implement all of the
|
| + functionality they want without depending on the browser's internal implementation
|
| + to stay the same.
|
| +</p>
|
| +
|
| +<h3 id="faq-open-popups">Can extensions open browser/page action popups without
|
| + user interaction?</h3>
|
| +<p>
|
| + No, popups can only be opened if the user clicks on the corresponding page or
|
| + browser action. An extension cannot open its popup programatically.
|
| +</p>
|
| +
|
| +<h3 id="faq-persist-popups">Can extensions keep popups open after the user
|
| + clicks away from them?</h3>
|
| +<p>
|
| + No, popups automatically close when the user focuses on some portion of the
|
| + browser outside of the popup. There is no way to keep the popup open after
|
| + the user has clicked away.
|
| +</p>
|
| +
|
| +<h3 id="faq-lifecycle-events">Can extensions be notified when they are
|
| + installed/uninstalled?</h3>
|
| +<p>
|
| + No, there are no events an extension can listen to in order to determine
|
| + whether it has been installed or uninstalled. However, an extension can
|
| + determine when it has been run for the first time. See <a
|
| + href="#faq-firstrun">this FAQ entry</a> for information.
|
| +</p>
|
| +
|
| +
|
| +<h2>Development</h2>
|
| +
|
| +
|
| +<h3 id="faq-building-ui">How do I build a UI for my extension?</h3>
|
| +<p>
|
| + Extensions use HTML and CSS to define their user interfaces, so you can use
|
| + standard form controls to build your UI, or style the interface with CSS,
|
| + as you would a web page. Additionally, extensions can add
|
| + <a href="#faq-dev-05">some limited UI elements to Chrome itself.</a>
|
| +</p>
|
| +
|
| +<h3 id="faq-dev-09">How much data can I store in localStorage?</h3>
|
| +<p>
|
| + Extensions can store up to 5MB of data in localStorage.
|
| +</p>
|
| +
|
| +<h3 id="faq-dev-10">How do I create an options menu for my application?</h3>
|
| +<p>
|
| + You can let users set options for your extension by creating an
|
| + <a href="http://code.google.com/chrome/extensions/trunk/options.html">options page</a>,
|
| + which is a simple HTML page that will be loaded when a user clicks the
|
| + "options" button for your extension. This page can read and write settings
|
| + to localStorage, or even send options to a web server so that they can be
|
| + persisted across browsers.
|
| +</p>
|
| +
|
| +<h3 id="faq-dev-12">What debugging tools are available to extension developers?</h3>
|
| +<p>
|
| + Chrome's built-in developer tools can be used to debug extensions
|
| + as well as web pages. See this
|
| + <a href="http://code.google.com/chrome/extensions/tut_debugging.html ">tutorial on debugging extensions</a>
|
| + for more information.
|
| +</p>
|
| +
|
| +<h3 id="faq-dev-16">Why do wildcard matches not work for top level domains
|
| + (TLDs)?</h3>
|
| +<p>
|
| + You cannot use wildcard match patterns like <code>http://google.*/*</code>
|
| + to match TLDs (like <code>http://google.es</code> and
|
| + <code>http://google.fr</code>) due to the
|
| + complexity of actually restricting such a match to only the desired domains.
|
| +</p>
|
| +<p>
|
| + For the example of <code>http://google.*/*</code>, the Google domains would
|
| + be matched, but so would <code>http://google.someotherdomain.com</code>.
|
| + Additionally, many sites do not own all of the TLDs for their
|
| + domain. For an example, assume you want to use
|
| + <code>http://example.*/*</code> to match <code>http://example.com</code> and
|
| + <code>http://example.es</code>, but <code>http://example.net</code> is a
|
| + hostile site. If your extension has a bug, the hostile site could potentially
|
| + attack your extension in order to get access to your extension's increased
|
| + privileges.
|
| +</p>
|
| +<p>
|
| + You should explicitly enumerate the TLDs that you wish to run
|
| + your extension on.
|
| +</p>
|
| +
|
| +<h3 id="faq-management">Why does the management API not fire events when my
|
| + extension is installed/uninstalled?</h3>
|
| +<p>
|
| + The <a href="management.html">management API</a> was intended to help create
|
| + new tab page replacement extensions. It was not intended to fire
|
| + install/uninstall events for the current extension.
|
| +</p>
|
| +
|
| +<h3 id="faq-firstrun">How can an extension determine whether it is running for
|
| + the first time?</h3>
|
| +<p>
|
| + An extension can check to see whether it is running for the first time by
|
| + checking for the presence of a value in localStorage, and writing the value if
|
| + it does not exist. For example:
|
| +</p>
|
| +
|
| +<pre>var firstRun = (localStorage['firstRun'] == 'true');
|
| +if (!firstRun) {
|
| + localStorage['firstRun'] = 'true';
|
| +}</pre>
|
| +
|
| +<p>
|
| + Note that this check should be run in a background page, not a content script.
|
| +</p>
|
| +
|
| +
|
| +<h2>Features and bugs</h2>
|
| +
|
| +
|
| +<h3 id="faq-fea-01">I think I've found a bug! How do I make sure it gets
|
| + fixed?</h3>
|
| +<p>
|
| + While developing an extension, you may find behavior that does not
|
| + match the extensions documentation and may be the result of a bug in
|
| + Chrome. The best thing to do is to make sure an appropriate issue
|
| + report is filed, and the Chromium team has enough information to reproduce
|
| + the behavior.
|
| +</p>
|
| +
|
| +<p>The steps you should follow to ensure this are:</p>
|
| +
|
| +<ol>
|
| + <li>
|
| + Come up with a <em>minimal</em> test extension that demonstrates the issue
|
| + you wish to report. This extension should have as little code as possible
|
| + to demonstrate the bug—generally this should be 100 lines of
|
| + code or less. Many times, developers find that they cannot reproduce their
|
| + issues this way, which is a good indicator that the bug is in their own
|
| + code.
|
| + </li>
|
| + <li>
|
| + Search the issue tracker at
|
| + <a href="http://www.crbug.com">http://www.crbug.com</a> to see whether
|
| + someone has reported a similar issue. Most issues related to
|
| + extensions are filed under <strong>Feature=Extensions</strong>, so to
|
| + look for an extension bug related to the
|
| + chrome.tabs.executeScript function (for example), search for
|
| + "<code>Feature=Extensions Type=Bug chrome.tabs.executeScript</code>",
|
| + which will give you
|
| + <a href="http://code.google.com/p/chromium/issues/list?can=2&q=Feature%3DExtensions+Type%3DBug+chrome.tabs.executeScript&colspec=ID+Stars+Pri+Area+Feature+Type+Status+Summary+Modified+Owner+Mstone+OS&x=mstone&y=area&cells=tiles">
|
| + this list of results</a>.
|
| + </li>
|
| + <li>
|
| + If you find a bug that describes your issue, click the star icon to be
|
| + notified when the bug receives an update. <em>Do not respond to the
|
| + bug to say "me too" or ask "when will this be fixed?"</em>; such updates
|
| + can cause hundreds of emails to be sent. Add a comment only if you have
|
| + information (such as a better test case or a suggested fix) that is likely
|
| + to be helpful.
|
| + </li>
|
| + <li>
|
| + If you found no appropriate bug to star, file a new issue report at
|
| + <a href="http://new.crbug.com">http://new.crbug.com</a>. Be as explicit
|
| + as possible when filling out this form: choose a descriptive title,
|
| + explain the steps to reproduce the bug, and describe the expected and
|
| + actual behavior. Attach your test example to the report and add
|
| + screenshots if appropriate. The easier your report makes it for others
|
| + to reproduce your issue, the greater chance that your bug will be fixed
|
| + promptly.
|
| + </li>
|
| + <li>
|
| + Wait for the bug to be updated. Most new bugs are triaged within a week,
|
| + although it can sometimes take longer for an update. <em>Do not reply
|
| + to the bug to ask when the issue will be fixed.</em> If your bug has not
|
| + been modified after two weeks, please post a message to the
|
| + <a href="http://groups.google.com/a/chromium.org/group/chromium-extensions/topics">
|
| + discussion group</a> with a link back to your bug.
|
| + </li>
|
| + <li>
|
| + If you originally reported your bug on the discussion group and were
|
| + directed to this FAQ entry, reply to your original thread with a link
|
| + to the bug you starred or reported. This will make it easier for others
|
| + experiencing the same issue to find the correct bug.
|
| + </li>
|
| +</ol>
|
| +
|
| +<h3 id="faq-fea-02">I have a feature request! How can I report it?</h3>
|
| +
|
| +<p>If you identify a feature (especially if it's related to an experimental
|
| + API) that could be added to improve the extension development experience,
|
| + make sure an appropriate request is filed in the issue tracker.</p>
|
| +
|
| +<p>The steps you should follow to ensure this are:</p>
|
| +
|
| +<ol>
|
| + <li>
|
| + Search the issue tracker at
|
| + <a href="http://www.crbug.com">http://www.crbug.com</a> to see whether
|
| + someone has requested a similar feature. Most requests related to
|
| + extensions are filed under <strong>Feature=Extensions</strong>, so to
|
| + look for an extension feature request related to keyboard shortcuts
|
| + (for example), search
|
| + for "<code>Feature=Extensions Type=Feature shortcuts</code>",
|
| + which will give you
|
| + <a href="http://code.google.com/p/chromium/issues/list?can=2&q=Feature%3DExtensions+Type%3DFeature+shortcuts&colspec=ID+Stars+Pri+Area+Feature+Type+Status+Summary+Modified+Owner+Mstone+OS&x=mstone&y=area&cells=tiles">
|
| + this list of results</a>.
|
| + </li>
|
| + <li>
|
| + If you find a ticket that matches your request, click the star icon to be
|
| + notified when the bug receives an update. <em>Do not respond to the
|
| + bug to say "me too" or ask "when will this be implemented?"</em>; such
|
| + updates can cause hundreds of emails to be sent.
|
| + </li>
|
| + <li>
|
| + If you found no appropriate ticket to star, file a new request at
|
| + <a href="http://new.crbug.com">http://new.crbug.com</a>. Be as detailed
|
| + as possible when filling out this form: choose a descriptive title
|
| + and explain exactly what feature you would like and how you plan to use it.
|
| + </li>
|
| + <li>
|
| + Wait for the ticket to be updated. Most new requests are triaged within a
|
| + week, although it can sometimes take longer for an update. <em>Do not reply
|
| + to the ticket to ask when the feature will be added.</em> If your
|
| + ticket has not been modified after two weeks, please post a message to the
|
| + <a href="http://groups.google.com/a/chromium.org/group/chromium-extensions/topics">
|
| + discussion group</a> with a link back to your request.
|
| + </li>
|
| + <li>
|
| + If you originally reported your request on the discussion group and were
|
| + directed to this FAQ entry, reply to your original thread with a link
|
| + to the ticket you starred or opened. This will make it easier for others
|
| + with the same request to find the correct ticket.
|
| + </li>
|
| +</ol>
|
|
|